Tanglewoods recruiting methods Case Study Example | Topics and Well Written Essays - 750 words

Tanglewoods recruiting methods - Case Study Example Measure of staffing quality Quality customer service is a decisive aspect in determining the success of a retail business. This fact is well known by the management of the Tanglewood stores. Businesses nowadays realize the importance of a talented staff. This has led to organizations keeping track of their valued human resource capabilities. This capability is bolstered by the hiring of skilled individuals, who increase the value of human resources in a company. In the case of Tanglewood stores, they needed to find the best way for staffing, while keeping the costs considerably low. They need to establish â€Å"The Quality of Hire†. This makes it possible to determine how a hired individual’s performance varies from the hiring requirements. It is paramount that the hired staff meets the conditions set prior their employment. This will ensure that the stores get the expected output from the staff. Criterion-Related Validation Test Tanglewood store will have to conduct a Criterion-Related Validation Test. This will be carried out using the benchmarking process whereby, the success of a job will be measured by comparing the individual result of a new employee to the sample of a successful employee currently holding the position, who will be used as the benchmark for success. This will be useful in determining if the employee is striving for excellence, is average or even poor. Through these results Burkholder, et al, 203), Tanglewood stores will know how was effective was their recruitment.